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Privacy Policy – VU Bookshop

Privacy Policy

Information We Collect

When you visit our website or place an order, we collect the following personal information:

Personal Information:

  • Full Name
  • Father’s Name
  • Email Address
  • Billing and Shipping Address
  • Phone Number

Payment Information: When you make an online payment, we receive payment details only through official company notifications (messages or receipts) or from your uploaded payment proof for verification purposes.

We do not store your banking or payment information on our website.

When you create an account on our site, we only ask for your Full Name and Email Address to create and manage your customer profile.

How We Use Your Information

We use your personal data for the following purposes:

Order Processing: To confirm, prepare, and deliver your order.

Communication:

  • Your email is used to send order confirmations and updates about your order status.
  • Your address is used to deliver parcels through Pakistan Post.
  • Your mobile number is used by the courier company for delivery coordination or by us if we need any clarification about your order.

Promotional Use: Occasionally, we may send promotional emails or updates to your registered email address. You can unsubscribe anytime if you no longer wish to receive them.

We do not share, sell, or trade your personal data with anyone. All your information remains securely stored in our internal records.

Data Security

We take your privacy seriously. All personal information is stored securely and used only for order-related and communication purposes.

Online payments made via EasyPaisa, JazzCash, or BankTransfer are handled through their respective secure systems — we do not collect or save payment card details on our website.

Your Rights

You have the right to:

  • Access or request a copy of your personal data
  • Request correction or deletion of your data
  • Withdraw consent for receiving marketing emails at any time

To make any such requests, please contact us at: vubookshoppk@gmail.com

Cookies Policy

Our website uses cookies to enhance your browsing experience and to remember your preferences. You can disable cookies in your browser settings, but some website features may not work properly if you do so.

Third-Party Services

We share limited data (such as your name, address, and phone number) with Courier services (Pakistan Post) for delivery.

All such third parties are required to protect your data and use it only for the purpose of completing your order.

Retention of Data

We retain your personal information for as long as necessary to fulfill your orders and comply with business or legal requirements (for example, record keeping).

Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated “Effective Date.”

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Last Updated: 22/Oct/25

Thank you for shopping with VU Bookshop! We value your trust and are committed to protecting your privacy. ❤️

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