Frequently Asked Questions

Absolutely! We provide all Virtual University books for every program and course. Whether you're studying BS, B.Ed, MCS, MBA, or any other program, you'll find your required books here.

To place an order:

1. Visit the Catalogue Page, browse our book collection and add items to your cart.
2. Click the Cart Icon at the top corner and recheck the books you have added.
3. Click “Checkout” and carefully enter your address and personal details.
4. Choose Bank Transfer, Easypaisa or JazzCash as your payment method.
5. Click “Place Order” to confirm your purchase.
6. Send the payment and upload the payment screenshot or transaction ID, then click Submit.

Yes, you can modify or cancel your order within 24 hours of placing it. Please contact us immediately at 0326-0775533 on WhatsApp for any changes.

Creating an account is simple:

• Visit the Account Page and click “Register”.
• Enter your full name and email address.
• You'll receive a confirmation email.
• Once confirmed, you can start shopping and track your orders.

Yes, we deliver nationwide — covering both major cities and rural areas — so you can receive your books wherever you are in Pakistan.

Currently, we do not offer international delivery services. Our delivery is available only within Pakistan.

Our standard shipping timeline:

• Processing Time: 1–2 business days
• Shipping Time: Usually 3 days via Pakistan Post
• Total Estimated Time: 4–5 business days

Our shipping charges are based on the number of books:

• 1 Book: PKR 300
• 2–7 Books: PKR 350
• 8–14 Books: PKR 400
• 15–20 Books: PKR 500
• More than 20 Books: Bulk rates apply

This helps us keep prices student-friendly by avoiding high COD charges.

You can track your order using our tracking system:

Enter your order number to see real-time updates about your shipment status.

We are Virtual University's #1 trusted bookshop, providing high-quality printed books at affordable prices. We deliver nationwide across Pakistan, right to your doorstep, ensuring top-quality printing, accurate content and smooth service — everything a VU student needs in one place!

Yes! All our books are prepared according to the latest Virtual University handouts and updated curriculum. In case any old or outdated book is sent by mistake, we'll send you the updated version again — completely free of cost.

We print and bind all books in our own printing press, using 70g matte premium paper for excellent durability and readability. Every book is properly printed with no misprints, and our quality standards are unmatched by any other VU book seller.

No! Our prices are completely student-friendly with no extra taxes or hidden charges. The price you see is the price you pay. We believe in transparent pricing to make quality education accessible to all VU students.

We don't have a physical bookstore. We operate through our printing press and online platform to provide you easy and convenient access to VU books anytime, anywhere.

We accept the following payment methods:

After payment, please send the proof—screenshot or transaction details—to us via WhatsApp at 0326-0775533.

Yes, your payment information is secure because:

• We don't store any payment information on our website.
• All payments are processed through secure banking channels.
• We only receive payment confirmations, not sensitive data.

Payments are processed immediately upon uploading receipt of payment proof. Once we verify your payment, we begin processing.

We accept returns under these conditions:

For complete details, please see our Refunds & Returns Policy.

Refunds are processed within 24 hours after approval.