Last Updated: January 5, 2025
Thank you for your purchase at VU Bookshop PK!
Our goal is to ensure every customer has an efficient, reliable, and student-friendly shopping experience. Please read our Refund and Returns Policy carefully to understand how we handle refunds, replacements, and returns.
💰 Refund Policy
🕒 Refund Window:
You can request a refund within 5 hours of placing your order.
Requests made after this window will not be eligible for a refund bcz after that order processing starts.
📩 How to Request a Refund:
Please send your refund request via WhatsApp at 0326-0775533.
Make sure to include:
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Your Order Number
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The reason for refund
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Any helpful details to speed up the process
💳 Refund Processing:
Once approved, the refund will be credited back to your original payment method.
You will receive a confirmation email once it has been processed.
📚 Returns Policy
🚫 No Returns Accepted:
All orders are final and we do not accept returns.
Please double-check your order before completing your purchase.
🔄 Free Replacement for Wrong or Outdated Books
If you receive a:
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Wrong book
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Outdated or old edition
✅ Simply contact us via WhatsApp (0326-0775533) or email us at vubookshoppk@gmail.com.
Once verified, we will send the correct and updated book free of cost, no extra charges.
💡 We’re committed to student success — accuracy is our priority.
📞 Contact Us
For any questions or help regarding this policy:
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📧 Email: vubookshoppk@gmail.com
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📄 Contact Page: vubookshoppk.com/contact-us
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📱 WhatsApp: 0326 0775533
Thank you once again for choosing VU Bookshop PK!
We appreciate your trust and look forward to continuing to serve your educational needs 📚