Privacy Policy

Information We Collect

When you simply visit our website, we do not collect any personal information from you. We only collect information when you place an order or create an account.

Personal Information (when you place an order)

• Full Name
• Email Address
• Shipping Address
• Phone Number

Payment Information

When you make an online payment, we receive payment details only through official company notifications (messages or receipts) or from your uploaded payment proof, for verification purposes. We do not store your banking or payment information on our website.

Account Information

When you create an account on our site, we only ask for your Full Name and Email Address to create and manage your customer profile.

How We Use Your Information

We use your personal data for the following purposes:

Order Processing

To confirm, prepare, and deliver your order.

Communication

• Your email is used to send order confirmations and updates about your order status.
• Your address is used to deliver parcels through Pakistan Post.
• Your mobile number is used by the courier company for delivery coordination, or by us if we need any clarification about your order.

Data Sharing & Third Parties

We do not share, sell, or trade your personal data with anyone. All your information remains securely stored in our internal records.

The only exception is delivery: we share limited data (such as your name, address, and phone number) with the courier service (Pakistan Post) so your order can be delivered. Any such third party is required to protect your data and use it only for the purpose of completing your order.

Data Security

We take your privacy seriously. All personal information is stored securely and used only for order-related and communication purposes.

Online payments are handled through their respective secure systems — we do not collect or save any payment information on our website.

Cookies

Our website uses cookies to enhance your browsing experience and to remember your preferences. You can disable cookies in your browser settings, but please note that some website features may not work properly if you do so.

Your Rights

You have the right to:

• Access or request a copy of your personal data
• Request correction or deletion of your data
• Withdraw consent for receiving marketing emails at any time

To make any such request, please contact us at vubookshoppk@gmail.com.

Data Retention

We retain your personal information for as long as necessary to fulfill your orders and comply with business or legal requirements (for example, record keeping).

Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated Effective Date.