Shipping & Delivery Policy
Processing & Shipping Time
We strive to process and ship your orders as quickly as possible to ensure you receive your books in a timely manner.
Processing Time: 1 to 2 business days
Shipping Time: Usually 3 days, but may take longer during peak seasons or due to high order volumes
Shipping Charges
We offer competitive shipping rates to make books affordable for students:
| Number of Books | Shipping Charges (PKR) |
|---|---|
| 1 Book | 300 |
| 2 to 7 Books | 350 |
| 8 to 14 Books | 400 |
| 15 to 20 Books | 500 |
| More than 20 Books | Bulk shipping rates apply (calculated as percentage of cost) |
Our Shipping Partner
To ensure affordable rates for students, we use Pakistan Post Services.
We choose Pakistan Post because:
- It offers the most affordable rates for students
- It delivers to small cities and villages where other courier companies don’t operate
- It provides nationwide coverage across Pakistan
Order Tracking
You can track your order status at any time using our tracking system:
Tracking URL: vubookshoppk.com/tracking
You’ll be able to check your order status and receive detailed updates as your order progresses through the shipping process.
Cash on Delivery
Cash on Delivery (COD) is not available for book orders due to:
- Heavy weight of books causing high shipping costs
- Need to keep prices student-friendly
Payment Methods: We accept prepaid orders through:
- Bank Deposit
- EasyPaisa
- JazzCash
Returned Parcels
If your parcel is returned due to any of the following reasons:
- Wrong or incomplete address
- Invalid contact details
- No recipient available at the time of delivery
You’ll need to contact us on WhatsApp at 0326 0775533 and pay the shipping fee again for reshipment.
Shipping Areas
We currently ship to all areas within Pakistan. We do not offer international shipping at this time.
Possible Delays
Orders may sometimes be delayed due to circumstances beyond our control:
- Holidays or special occasions
- Bad weather conditions
- Strikes or courier service issues
- High order volumes
Important: Once an order is shipped, it is no longer under our control. We cannot expedite delivery or influence the shipping process as it passes through various post offices.
Please use our tracking system for the most accurate information about your order’s location and estimated delivery time.